Hi everyone,
I’m on the Business plan (Cloud) and trying to understand how seat billing works with collaborators.
What I tested:
-
Added a second user to my space → billing showed 2 seats
-
Removed that user → billing now shows 1 seat again
My questions:
-
If I remove a collaborator mid-month, will I still be charged for that seat for the full month?
-
Is there any prorating when adding/removing seats during the billing cycle?
-
When exactly does the seat count lock in for billing - at the start of the month or at renewal?
My use case: I work with clients who occasionally need edit access (maybe 1-2 times per month), but are usually just commenters/viewers. I’d like to avoid paying $20/seat/month for users who only need temporary edit permissions.
Is there a recommended workflow for this scenario?
Thanks for any insights!
