I’m having a recurring issue with Cuppy and wanted to check whether anyone else has experienced the same thing.
Cuppy will work normally for a while, but then it suddenly gets stuck. Sometimes this happens in the middle of a task, and sometimes it looks like it has reached the very end but never actually finishes. Once it gets into this state, it can stay stuck for hours.
I’ve already tried:
Different browsers
Changing the Intelligence setting
Switching between the models
Starting new chats
Cleaning history
Pausing it
Unfortunately, the behavior keeps coming back regardless of the browser, model, or Intelligence setting I’m using.
Has anyone else been experiencing this recently? If so, did you find a workaround or identify what causes it?
Thanks for the detailed write-up — and for listing everything you’ve already tried, that helps.
To look into this, could you send us two things?
A screen recording that captures Cuppy in the stuck state (ideally including the moments right before it stops responding).
The time the issue occurred — date and time, plus your timezone — for one or two of the recent occurrences.
If any of that includes content you’d rather not post publicly, you can submit it privately through this form instead: Issue Report & Feature Request - Teable